Returns & Exchanges

Your order is eligible for exchange within 7 days of receipt of item. All exchanges must include the original packaging & tags and be in unused condition. 


Made-to-order items are final sale and are not eligible for return or exchange. 


Ineligible Items

Items without a box or final sale items

Items on sale

Custom items

Made to order items

Mattresses or Beds

Gift cards

Items used or damaged through normal wear or tear


Ways to Return

Simply bring back the item to our showroom in its original condition with its original packaging and tags in tact. If you require pick up service, please call our Customer Care Service (852)-5104-1000 or e-mail us at